Tell us what is happening
Describe the product, the shipment, and the question that brought you here.
CPSC eFiling, explained step by step
Turn scattered product records into a reviewed Product Registry record and a clear handoff for your broker's separate ACE filing.
Bring supplier, laboratory, broker, and certificate details into one guided workspace. Review the evidence, authorize the appropriate Product Registry action, and give your broker a controlled handoff for the separate ACE filing.
See how the controlled workflow worksIndependent evidence preparation, customer-authorized Product Registry actions, and broker collaboration · Required CPSC role checks · No government affiliation
Start with what is happening
Choose your clearest next step.
Shipment held or deadline active →One product or an unclear starting point →Repeat work or professional review →
Not sure? Choose the closest description
This chooser only routes to information or intake. It does not decide coverage, compliance, certification, filing acceptance, broker duties, or shipment release.
Preflight route
Wooden stacking toy
Describe
Collect
Resolve
Handoff
Product identityReady
Lab reportReview found
Point of contactMissing
Next best action
Ask the supplier for the latest lab report.
We show why it matters and where the answer belongs.
Now accepting secure customer applications
The guided review workflow, protected workspace, customer-authorized Product Registry import, and billing path are live.
✓ Guided intake✓ Private file storage✓ Authorized Registry import✓ A case record your filer can follow
One visible route
A calmer way through the paperwork.
You do not need to learn every filing term before you begin. The workspace moves from the business situation you recognize to the details your broker or filer needs to see.
Bring the useful pieces together
Add the reports, certificates, labels, emails, and contacts that may hold the answer.
Make sense of the gaps
See which facts agree, which ones need checking, and who can answer the next question.
Review, authorize, and collaborate
After review, an authorized user can import the record or—when CPSC returns the Certifier role—separately authorize import and certification, then share the case with the broker for the ACE handoff.
Interactive product tour
See the difference between a document and a decision.
Walk through a sample review without creating an account or uploading a real file.
Full narrated walkthrough
Watch one shipment move from an urgent request to a cleaner broker handoff.
This five-minute walkthrough uses a fictional case inside the actual CertifyPreflight workspace. See the decoder, document review, conflict resolution, readiness gate, and broker handoff work together.
Fictional sample case · Actual workspace · Walkthrough ends before CPSC submission
Try the walkthrough
Sample information only. The live workspace keeps your actual product review private and separate.
What we found
Every answer stays connected to its source.
Instead of a mystery checkmark, the review shows the file, location, and confidence behind each extracted value.
Product name
Wooden stacking toy
Lab report · p. 1
ReadyModel
WST-204
Packaging artwork · p. 2
ReadyManufacturer
Bright Timber Works
Test report · p. 3
ReviewNext best action
Confirm the reviewed product name
The sample stops here. A paid review applies the workflow to your real product evidence.
A guide, not another form
The answer should come with a reason.
CertifyPreflight keeps the source, status, and next decision together so a green check never becomes a mystery.
Plain-language guidance
See what a field means before you are asked to fill it.
See where an answer came from
Keep each extracted detail connected to the document that supports it.
Make the next conversation easier
Give your filing professional one organized record instead of another loose folder.
Trust without theater
Implemented controls, stated plainly.
Signed-in document storage, owner-scoped records, encrypted customer-provided CPSC credentials, two-step verification, field validation, and explicit per-import authorization. Certification requires the live CPSC Certifier role plus a separate authorization for that individual request; otherwise the record is imported for later certification.
No borrowed security badges. No invented certifications.
The security page separates the controls operating today from planned improvements.
Read security & data handling →Guided importer pilot
One product. One guided path from evidence to an authorized Product Registry action.
Bring an actual product evidence set, resolve what conflicts, authorize the appropriate Product Registry action, and give your broker a clearer ACE handoff.
See the Guided PilotGuided onboarding
Start from the product and shipment—not from unfamiliar field names.
Evidence walkthrough
Review one product’s reports, labels, certificates, and contacts.
Gap resolution
Turn missing information into specific supplier or internal requests.
Broker collaboration
Invite a specific broker to an immutable evidence snapshot, with notes and change requests kept in a separate review layer.
Founder-led service
A named person stands behind the early customer experience.
Eric Torres is the founder and product operator behind CertifyPreflight. During the founding release, service-fit inquiries, access questions, and customer feedback are reviewed directly rather than passed into an anonymous marketplace.
Know who receives the question
The public fit-check queue and secure intake desk preserve a clear path to a human response.
Claims stay tied to the record
The product is designed to show sources, conflicts, and open questions instead of inventing certainty.
Preparation is not professional authority
Eric does not present CertifyPreflight as a law firm, customs broker, laboratory, government service, or compliance certification.
Proof you can inspect
See what exists before you pay.
Inspect the working product tour, the labeled fictional handoff, exact service scope and pricing, refund boundaries, named ownership, security controls, and the commitments CertifyPreflight can actually support. The optional AI Guide is available only inside an approved workspace; it provides preparation help, not filing decisions or legal advice.
Inspect the workflow
The public tour and handoff use clearly labeled fictional data to show sources, conflicts, missing facts, and broker context.
Inspect the commitment
Prices, service boundaries, refund milestones, security controls, and the separate broker ACE responsibility are public before checkout.
Evidence boundary
Fictional examples are product proof—not customer outcomes.
CertifyPreflight does not yet publish permissioned customer stories, customer counts, broker endorsements, or laboratory endorsements.
Common questions
Direct answers before you begin.
What if a carrier or broker is holding or questioning my shipment?＋
You do not have to translate the request alone. The $499 Emergency Shipment Review follows one held or at-risk commercial shipment and product, beginning with the message or rejection that stopped progress. We turn it into a focused list of answers, open questions, and next steps for your authorized broker or filer. Timing and refund details are shown before payment.
Can CertifyPreflight submit and certify certificate data in the CPSC Product Registry?＋
Yes, through credentials the customer or its authorized trade partner is permitted to use. Every request requires review and explicit import authorization. Import-and-certify is offered only when a fresh CPSC collection check returns the Certifier role and the user gives a second certification authorization. Without that role, the record can only be imported for later certification. Current automatic scope is one product, one laboratory, and create-only; multiple products or laboratories, mixed/exclusions-only records, and certificate updates require guided review. The broker still handles the separate ACE filing.
Can my customs broker review the case inside CertifyPreflight?＋
Yes. An approved customer can invite one specific broker email to a fixed case snapshot for 14 days. The evidence snapshot is read-only; broker notes, change requests, and review completion are stored in a separate review layer. Original uploads, CPSC credentials, payment data, and other workspaces are not shared. The invitation does not authorize certification or an ACE filing.
Does this replace my customs broker or attorney?＋
No. It helps prepare, organize, and explain information for review by the importer and its authorized professionals.
What can the CertifyPreflight AI Guide do?＋
The optional AI Guide answers preparation questions in plain language and can help explain a next step. It does not certify compliance, make filing decisions, give legal advice, or submit information to CPSC. Workspace context is shared only when the customer chooses it, and uploaded file contents, evidence quotations, identity, and payment details are excluded.
Can I begin if some documents are missing?＋
Yes. Most customers begin because something is incomplete or unclear. Show us the situation as it stands, and the workspace will help you identify the next useful request instead of asking you to arrive with a perfect file set.
Will CertifyPreflight guarantee acceptance or customs release?＋
No software can make that promise. The product is designed to improve preparation and make unresolved questions visible before handoff.
How do I request real-document access?＋
Use the secure online application instead of emailing attachments. Complete Guided Pilot applications can move directly to payment readiness; larger scopes enter the Client Intake & Access Desk for review. A valid sign-in alone does not permit document upload, analysis, or export.
Clear boundaries build trust
Prepare confidently. Keep people in control.
CertifyPreflight supports evidence preparation, explicit customer-authorized Product Registry import, certification requests only when CPSC confirms the connected user's Certifier role and that user gives a separate authorization, and broker collaboration. It does not perform the broker's separate ACE filing, replace an authorized professional or the CPSC, or guarantee acceptance or release.