A low-friction first step

Find out whether the service fits before creating an account.

Tell us the business situation, not the sensitive evidence. The fit check helps separate a CertifyPreflight preparation problem from questions that belong with your broker, laboratory, counsel, carrier, or the CPSC.

✓No account required

✓No documents or payment

✓Private operator queue

Founder-reviewed. We target an initial response within two business days. This is a response target, not a guaranteed resolution time.

What happens next: we review the situation, explain whether it appears to fit CertifyPreflight, and point you to the appropriate next step.

No account or document upload

Ask whether CertifyPreflight fits the problem.

Share only a short business summary. Do not include tracking numbers, personal information, confidential formulas, or files.

Your nameWork emailCompanyWhat is happening?

How soon do you need a next step?Brief situation summaryNo documents are accepted here. You can add them later only inside an approved, protected workspace.

I understand this is a service-fit inquiry, not legal advice, a compliance decision, a filing, or a promise of customs release.I am authorized to send this business summary and acknowledge the Privacy Notice.

We can help prepare

Source-linked product facts, missing-item questions, certificate evidence, and an organized handoff for an authorized filer.

We do not decide

Product compliance, legal strategy, test validity, filing authorization, or whether CBP or CPSC will accept or release anything.

Sensitive records wait

If the situation fits, account verification, service selection, and protected document intake happen in later steps.